Home / All / Public Bus Fleet FAQ / How should a transit agency validate passenger counter accuracy?
How should a transit agency validate passenger counter accuracy?
Compare counter results with independent manual counts on a sample of trips, doors and passenger loads before using the data.
Check boardings and alightings separately for each door, include busy and quiet trips, and repeat the check after installation changes.
Sample trips
Choose trips that cover peak crowds, quiet periods, day and night.
Count per door
Compare boardings and alightings door by door, not only daily totals.
Use video
On models with video, review clips for any trips where counts and manual counts differ.
Before you deploy
- Accuracy depends on mounting height, door width, lighting and crowding; validate on your own buses.
- Do not quote an accuracy figure until your own validation supports it.
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