Home / All / Fleet Solutions FAQ / Can AlwayCare devices connect to our existing fleet management platform?
Can AlwayCare devices connect to our existing fleet management platform?
Often yes, but it depends on your platform's protocol.
Most AlwayCare terminals list I/O or RS232 interfaces and send location, alarms and video to the AlwayCare CMS platform over 4G or Wi-Fi. Connecting to a third-party platform needs a protocol review and a test before rollout.
I/O and RS232
Listed on models such as MR830, AWS302, MR700 and MR910 for alarm signals and data exchange with other in-vehicle devices.
CMS platform
Terminals with 4G or Wi-Fi report GPS/BeiDou location, alarms and video to the CMS platform for live view and playback.
Third-party platforms
Share your platform's protocol and data requirements; we review interface options and documentation with you before a pilot.
Before you deploy
- Interfaces differ by model; check the specification of each model you plan to connect.
- Do not assume a protocol is supported until it has been tested with your platform.
- Agree which alarms, video and location data your platform needs before integration starts.
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