South Africa Fleet Fatigue & Distraction Alerts

Customer Case · South Africa
A road-safety and rescue organisation in South Africa integrated AlwayCare driver monitoring devices into its own fleet safety platform. Drivers get an in-cab alert for fatigue, distraction, absence and speeding. Managers receive the alarm and the alert image on the platform and use them to manage driver risk.
Customer profile
| Customer | A leading road-safety and rescue organisation in South Africa that provides fleet safety management services to transport fleets |
|---|---|
| Vehicles | Truck transport fleets |
| Deployment | MR688B: 6,000 units; MR810: 20,000 units; MR830: 2,000 units. MR750 is in sample testing. |
| Working with AlwayCare since | August 2016 |
Installation photos


The challenge
Truck drivers spend long hours at the wheel. Fatigue, distraction and speeding are hard to see and stop as they happen. Managers lacked objective data on driver condition, so accident prevention had little data to rely on and it was hard to trace responsibility after an incident.
The solution
AlwayCare driver monitoring devices were integrated into the customer's own platform. When a device detects fatigue, distraction, driver absence or speeding, it sounds an alert in the cab. The customer's platform receives and shows the alarm and saves the alert image. Managers use vehicle position, alarm signals and images to understand driver condition and to work out the management routines that suit their fleet.
| Product | Role in the project |
|---|---|
| MR688B | Classic driver fatigue alert |
| MR810 | Upgraded model with extended functions |
| MR830 | Upgraded model, 4G version |
| MR750 / MR720 | AI dashcam; MR750 is in sample testing |
MR688BStandalone driver monitoring systemClassic model used in the first stage of the project.Request a quote
MR810Standalone driver monitoring systemUpgraded model used in the second stage.Request a quote
MR830All-in-one DMS, 4G versionUpgraded model with 4G for platform connection.Request a quote
MR7502K 5-channel AI dashcamIn sample testing in this project.Request a quoteFunctions used in the project
- Fatigue alert and distraction alert
- Driver-absence detection
- Smoking and phone-use detection
- Overspeed alert
- In-cab sound alarm
- Alarm and image delivery to the customer's platform
- Vehicle positioning and back-office data review
Implementation
The solution had to work inside the customer's own platform, with alarms and images sent back to it. The fleet moved in stages from the classic MR688B to the upgraded MR810 and then to the 4G MR830. MR750 is being tested on samples.
Results
The customer completed a large deployment of several driver monitoring models and integrated them into its own platform. Drivers receive real-time reminders for fatigue, distraction, absence and speeding, and the platform keeps the alarm data and images. Managers use position, alarm and image data to analyse driver condition and to set up safety management routines for accident prevention.
"Since AlwayCare's devices were integrated into our platform, managers can see driver fatigue and distraction alerts immediately and retrieve the corresponding alert images. This has shifted our fleet safety management from reactive post-incident handling to proactive intervention."
Customer Safety Management Lead
Related: driver monitoring solution for fatigue and distraction alerts or send an inquiry with your fleet size and vehicle types.
